Stephen Richards Covey explains how the biggest communication problem lies in not listening to understand.
“The biggest communication problem is we do not listen to understand. We listen to reply.”
Stephen Richards Covey
Stephen Richards Covey was an American author and academic.
A profound insight about effective communication and active listening.
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Stephen Richards Covey was an American bestselling author known for his self-help books and religious writings. Since 2010, he served as a professor at the Jon M. Huntsman School of Business at Utah State University. His works have influenced many people in the field of personal development.
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