Stephen Richards Covey: The Biggest Communication Problem

„The biggest communication problem is we do not listen to understand. We listen to reply.“

Stephen Richards CoveyStephen Richards Covey explains how the biggest communication problem lies in not listening to understand.
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Stephen Richards Covey was an American author and academic.

A profound insight about effective communication and active listening.


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Quote on communication problems by Stephen Richards Covey

Stephen Richards Covey was an American bestselling author known for his self-help books and religious writings. Since 2010, he served as a professor at the Jon M. Huntsman School of Business at Utah State University. His works have influenced many people in the field of personal development.

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"We cannot understand without wanting to understand, that is, without wanting to let something be said...Understanding does not occur when we try to intercept what someone wants to say to us by claiming we already know it." Hans-Georg Gadamer
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