Masaaki Imai emphasizes that the first step for improvement is to recognize the need.
“The starting point for improvement is to recognize the need.”
Masaaki Imai
Masaaki Imai was a Japanese organizational theorist and management consultant known for his work in quality management.
An important insight to initiate improvements in organizations.
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Masaaki Imai (1930–2023) was a Japanese organizational theorist and management consultant. He is best known for his contributions to quality management and for developing the concept of Kaizen. Often regarded as the father of continuous improvement, Imai's ideas have influenced many organizations around the world.
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